Shipping policy

Shipping Policy

Last updated: April 2026

Free Shipping

Orders of 25 dozen (300 units) or more ship free to any address within the contiguous United States. Free shipping is applied automatically at checkout — no code required.

Standard Shipping

Orders under 25 dozen are charged shipping at market rates via USPS or UPS, calculated at checkout based on order weight and destination. We select the most cost-effective carrier for your shipment. Estimated rates will be displayed before you complete your order.

Processing Time

Orders are typically processed and shipped within 1–3 business days of payment confirmation. You will receive a tracking number via email once your order has shipped.

Shipping Carriers

We ship via USPS and UPS. Carrier selection is based on order size, weight, and destination. If you have a carrier preference, please contact us before placing your order and we will do our best to accommodate.

Delivery Timeframes

Delivery times vary by carrier and destination. Standard ground shipping typically takes 3–7 business days after the order ships. Expedited options may be available — contact us at support@lumesupply.co to request a quote.

Order Tracking

A tracking number will be emailed to you once your order ships. If you have not received tracking information within 3 business days of your order, please contact us at support@lumesupply.co.

Questions

For any shipping-related questions, reach us at support@lumesupply.co.